SHIPPING

Serve promo gifts all over the world, Safe and on punctual shipping

Shipping Tenet


No matter where you are, SOUVENIR-ONLINE.COM  will deliver your selected items to the destination you appointed fast and safe.

Shipping Partner


Items are normally shipped by Fedex,DHL  or any carrier you prefer ( Indonesia : Tiki JNE,TIKI,MEX BERLIAN DIRGANTARA,KOBRA,HIRA,BIMA PUTRA,INDAH CARGO,CV.SINAR DAGANG,ETC ). Due to we are one of the big clients and long-term working partner with above mentioned carriers, it's believed that a good discount will be added to the shipping price and a fast safe shipping is guaranteed. Moreover lots of time can be saved on preparing packing list and relevant documental paper for the cargo, because we will do it for you.

Shipping Liability


Please be clear that delivery time is including the time for approving a proof after order confirmation, production time and the shipping time. Every effort will be made to deliver on time after a best estimate, but no liability is accepted for any loss arising from delay, lost or damaged in the delivery of the goods when using a third party billing. Yet you can directly contact us for any claims or unreasonalble charges occured. We will do whatever we can to assist you.

Shipping Charge


Usually, issurance will be considered to pay subjec to cargo value and special rush delivery can be arranged with additional charges which will be added to the price we quote for you. If you would like to have the shipping billed at your end, please kindly provide us with your account number and needed information. Therefore, the freight will not be added to the invoice if you specify a specific carrier.

Sample Shipping

Service for sample shipping is offered.However, a sample charge will have to be collected according to item value and shipping cost is not under our responsibility.